Reply to social media comments and DMs for a client

Paste in a batch of comments and messages and get on-brand reply drafts, sorted by urgency, with complaints and risky messages escalated to the client.

Works in Claude, ChatGPT, Gemini, Copilot.

The prompt

Everything else on this page is free to read. The prompt itself is included with every Dapols plan.

This prompt is included with every Dapols plan

Any plan, the one-time setup or the monthly subscription, unlocks “Reply to social media comments and DMs for a client” and every other prompt in the library.

What this prompt produces:

Every comment and DM sorted by what to do with it
On-brand reply drafts using only approved facts
Holding replies for complaints the client must handle
A list of new questions to ask the client

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The summary, safety checks and questions on this page are free to read. A plan unlocks the full prompt with its fill-in guide.

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Want to try one now? Use a free prompt.

Check before you use it

Read every reply before posting and make sure the facts are current. The client must decide on refunds, complaints and anything legal or safety-related. Remove customers' full names, phone numbers and order details before pasting messages in where you can.

When not to use AI for this

Threats, harassment, crisis situations or anything involving a minor should be handled by a person straight away, and reported through the platform where needed.

Questions

Can AI reply to Instagram comments and DMs?

It can draft replies quickly, but you should post them yourself after reading each one. Complaints and sensitive messages need a human decision.

Should a business reply to every social media comment?

Replying to genuine questions and feedback builds trust, while spam and abuse are better hidden or reported. Moving complaints to private messages keeps the details out of public view.

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The full AI plan for social media managers

A Dapols plan picks the AI tools for your budget, hands over the setup steps, prompts and automations, and unlocks every prompt in this library.

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